Terms of Use for E-rx.online

Please read these terms before you use this website or contact us. Last updated October 13, 2026.

1. About This Website

E-rx.online provides general health information and helps visitors request online doctor consultations, home and hotel visits, laboratory sample collection, imaging, specialist appointments and related services in Turkey. By using this website you agree to these terms.

2. Not Medical Advice or Emergency Care

The information on this website is general and does not replace a medical examination or professional medical advice. In an emergency, call 112. Online consultations are not suitable for life-threatening conditions.

3. Consultations and Prescriptions

Whether a prescription, test, scan or report is appropriate is decided by the treating doctor after an assessment. Controlled substances cannot be prescribed online. A doctor may decline a request or advise you to be examined in person.

4. Availability and Prices

Services such as home and hotel visits, sample collection and imaging are available in selected areas only, and some require an appointment in advance. Availability, timing and prices are confirmed with you before a service is provided.

5. Third-Party Services and Links

Appointment booking and some other services are provided through third-party platforms, and this website links to external websites such as airlines and health information providers. We are not responsible for their content or their terms.

6. Your Responsibilities

Please give accurate and complete information about your health, medicines and allergies. Do not use this website to request medicines or documents unlawfully.

7. Limitation of Liability

We take care to keep this website accurate, but we cannot guarantee that it is complete or error-free. To the extent the law allows, we are not liable for loss arising from the use of the information on this website.

8. Changes and Contact

We may update these terms from time to time, and the date above shows the latest version. Questions? Write to [email protected].